The most commonly asked questions from Reelfy customers
To do that you have to edit the reel template that you want to apply to gallery items. Reel template selection is only available in Site Section settings. Please open Global Presets, then go to Templates, click to edit the template that you apply to your gallery items. Here you can change the color or […]
Carousel is only available in Carousel View and Stacked View of Site Section (or Videos Section). Please open Global Presets, then go to Carousel Presets, click to edit the carousel that you apply to your gallery. At Auto Play, please select Yes, then save the change. Now you need to apply this carousel to Site […]
First you need to open Customize Design, you have two ways: – From the Reelfy main menu, click Customize, then in Site Section click Customize – From the Reelfy main menu, click Widgets, then in Videos Section click Customize Design At Customize Design, please select tab Site Section, at General, go to Play Video, here […]
Why is the reelfy section is not appearing in my online store? For the reelfy to visible in the homepage, collection, product page, the following are required: The app has to be enabled.The homepage, collection, product page you are viewing should have a corresponding setup.The section position should be setup correctly.If you still face issues […]
Using reelfy will not affect your store’s loading speed. reelfy is designed with performance in mind and uses a content delivery network (CDN) to deliver scripts, Videos and images, allowing widgets to load in under a second.Additionally, reelfy will only start loading after the product page has fully loaded, including all scripts, videos and images. This means that reelfy cannot slow down your store’s loading speed.If you want to check […]